Occupational Safety and Health Administration of the Ministry of Labor

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Please check your spam or junk mail folder. If the email is not there, contact customer service for assistance. Reminder: If you are using a company email address, delivery may be delayed or blocked by the organization's mail system.
If the competent jurisdiction requires original documents, please send the originals. If the jurisdiction does not request them, no submission of original documents is required.
After the organization submits the registration through the system, it will be reviewed by the labor inspection agency in its jurisdiction. To check the review progress, please contact the respective inspection agency.
Go to the Smart Cloud website: https://isafe.osha.gov.tw/. On the login page under “Organization Login”, click “Find Account Using Labor Insurance No.”, enter your Labor Insurance No. and verification code, then click Login to retrieve your account information.
After logging in to the Smart Cloud system, go to Basic Data Management > (BM-02) Organization Maintenance > Details, then click Industry Classification to open the Directorate-General of Budget, Accounting and Statistics (DGBAS) website for reference. DGBAS website: https://www.stat.gov.tw/standardindustrialclassification.aspx?n=3144&sms=0&rid=11
A single Unified Business No. may correspond to multiple Labor Insurance Nos. For example, a company with several plants may have more than one Labor Insurance No.
1. If you already have administrator privileges: Log in using an administrator account, then go to (BM-11) Organization Merge > Add Merge / Non-merge Group > Select Organization Data > Preview Merge Result > Save to bring in the reporting file number. 2. If you do not have administrator privileges: Please apply for administrator access first, then perform this action after the access is granted.
Please consult your company's occupational safety and health personnel or contact your local labor inspection agency for confirmation.
Please contact your local labor inspection agency for verification.
Labor Insurance Nos. were originally eight digits long. A letter was later added for classification purposes, making them nine digits.
During the review period, the system will still use the old data. Once the review is approved, the new data will be applied automatically. Reminder: After approval, if a case is returned for revision, the system will prompt whether to use the new data when editing.
You may upload the Withholding Unit Establishment (or Change) Registration Application Form instead, or provide an official document showing the Unified Business No. with both company stamps.
Log in to the Smart Cloud system and go to Basic Data Management > (BM-02) Organization Maintenance > + Add Organization. Fill in all required fields and submit for review. Once approved, the new organization will be added.
Prepare the registration certificate and log in to the Smart Cloud system. Go to Basic Data Management > (BM-02) Organization Maintenance > + Organization Modification, select the organization, and choose Closed/Suspended in the organization status field. Submit for review and wait for approval. Note: Before closure, please send the relevant closure documents to your local labor inspection agency for recordkeeping.
Log in to the Smart Cloud system and go to Basic Data Management > (BM-02) Organization Maintenance > + Organization Modification, select the organization, update the Unified Business No., attach the new company registration certificate, and submit for approval.
1. If the organization's account does not have administrator privileges, please apply for administrator access first. 2. Once approved, log in using the administrator account and go to (BM-05) Organization Account Self-Management, then click + Add New to create a new account.
The review process takes approximately three business days. Once completed, a notification will be sent via email.
After logging in to the Smart Cloud system, go to Organization Information Management > (BM-08) Change Password. After updating your password, click Save. Note: Passwords must be 8–16 characters long and include at least one letter and one number; other characters may be used freely.
Companies and their branches are considered legal entities, while non-profit organizations (such as foundations, incorporated foundations, or associations) are considered non-legal entities.
1. If you already have administrator privileges: Log in with your administrator account and add the branch under (BM-02) Organization Maintenance. 2. If you do not have administrator privileges: Please contact the customer service center to apply for an administrator account. After approval, log in with the administrator account to proceed.
Log in to the system and go to Basic Data Management > (BM-09) Organization Occupational Injury Reporting Month Adjustment. Adjust the start and end months of the inspection period. Reports outside this range will not be included in the monthly follow-up reminders.
The reporting list is for viewing previous report records and statuses only. These historical records cannot be deleted.
If there is no construction site number, please contact your local labor inspection agency for assistance.
Please upload either an employment certificate or insurance proof (only one is required), stamped with the company's official seals.
Please fill in the tax-inclusive amount as the standard. However, either tax-inclusive or tax-exclusive entries are acceptable, as the contract contains sufficient information for verification.
Review of submitted reports by the labor inspection agency takes time. If the status remains unchanged for an extended period, please contact your local labor inspection agency to confirm the progress.
Please verify the site owner's information and enter it in the corresponding fields.
Please enter the construction site file number directly in the corresponding field.
If the total number of workers at the construction site is fewer than 30, OSH personnel reporting is not required.
The jurisdiction is automatically filled in based on the organization's basic information. Please go to (BM-02) Organization Maintenance, select the organization, edit the jurisdiction in its basic information, and resubmit for review. Once the review is approved, resubmit the report with the updated information.
When the user clicks Add New to create a report or selects Change Report, the system will generate a new serial number after the information is successfully saved.
Report notifications are sent based on the contact information entered in the report, not the contact person listed in the organization's basic information. If the contact information in the submitted report is incorrect, it cannot be modified after saving. Please correct the contact information in your next report submission.
Please contact the local Labor Inspection Agency or the Occupational Safety and Health Administration (OSHA) for assistance.
Organizations with 30 or more employees are required to report OSH personnel. Reporting is not required for organizations with fewer than 30 employees.
No. OSH personnel cannot be reported for more than one worksite simultaneously.
1. If the review status is Pending Review, click Withdraw in the case function column, then click Withdraw > Confirm at the bottom of the report page. You can then click Edit to modify the report. 2. If the review status is Under Review, please contact your Labor Inspection Agency to request that the reviewer return the case. Once returned, you may click Edit to make corrections.
Please contact your local Labor Inspection Agency for confirmation.
Enter the date when the OSH personnel officially began this position at the organization.
The system currently does not have a dedicated upload field for management performance attachments. Please combine all related documents into one scanned file and upload it in the general attachment area.
It refers to cases where an organization has received official recognition for management performance from OSHA. If such recognition exists, please upload the supporting official document.
The system automatically updates the report status to “Contract Ended” based on the contract end date entered in the report. If no contract end date was entered, the status will not change automatically. (For older cases without a contract end date preventing closure, please contact customer service.)
According to Article 8, Paragraph 1 of the Occupational Safety and Health Management Regulations, if OSH personnel are unable to perform their duties, the employer must designate a suitable acting replacement. The acting period may not exceed three months. If the absence exceeds three months, the organization must appoint another qualified worker to assume the role and report the personnel change in the Smart Cloud system. The original personnel's status should be updated to “On Leave Without Pay,” and restored once they resume work.
If the Change Type is selected as “Still Employed,” the personnel will continue to appear on the report form. If the individual has left the position, select “Left Position” when submitting the personnel change report to remove them from the report form.
No paper submission is required.Reminder: When a new OSH personnel is available, please reuse the same “Pending Replacement” case or perform a Change Report operation and resubmit for review.
Log in to the system, go to Occupational Safety and Health Management Setup > (FM-06) Unit and Personnel Setup Review, and click Transfer. The case will return to (FM-05) Unit and Personnel Selection, where another inspector can select and review it.
Log in to the system and go to Occupational Safety and Health Management Setup Statistics > (FR-02) OSH Personnel Query, enter the personnel's ID number, and the system will display whether duplicate reporting exists.
Log in to the system and go to Occupational Safety and Health Management Setup Statistics > (FR-01) Unit and Personnel Setup Query, search for the desired report, click Details, and use the Print Report Form or Print Official Letter options.
Log in to the system, go to Occupational Safety and Health Management Setup > (FM-06) Unit and Personnel Setup Review, click Transfer Out, then select the correct Labor Inspection Agency and click Save.
The revised reporting fields include: 1. Type of Accident: For commuting accidents (codes 21, 22, 23, and 29), an additional checkbox is added — “□ Violation of traffic regulations.” 2. Hospitalization Status: If “Yes” is selected, additional options are provided — “◎ Discharged” or “◎ Currently Hospitalized.” When selecting “◎ Currently Hospitalized,” please specify the city/county, district, and hospital name. 3. New Contact Phone Number: Added for local government case officers to contact the injured worker or their family. 4. Accident Location: A dropdown menu is provided for selecting the city/county where the occupational injury occurred, allowing case assignment to the appropriate local government service officer.
According to Article 27 of the Labor Occupational Accident Insurance and Protection Act and the Guidelines for the Review of Occupational Injury and Disease under the Labor Occupational Accident Insurance, commuting accidents are recognized as occupational injuries. Based on data from the Bureau of Labor Insurance (BLI), there are nearly 20,000 cases of commuting accidents each year that receive benefit payments. To strengthen early intervention and assist workers in returning to work, the government reinstated reporting for commuting accidents. Once such cases are reported, local government occupational injury service officers will provide appropriate support to affected workers.
To effectively track and assist workers with occupational injuries, each local government has assigned occupational injury service officers to provide nearby assistance, including: legal consultation, financial aid referral, labor–management dispute mediation, psychological counseling, return-to-work rehabilitation, and vocational reconstruction. They may also help workers apply for local government occupational injury condolence payments (specific rules vary by region).
No, there are no penalties. However, reporting has been reinstated under Article 27 of the Labor Occupational Accident Insurance and Protection Act, which defines commuting accidents as occupational injuries. With nearly 20,000 commuting cases compensated annually by the BLI, the government aims to better identify such cases early and provide timely assistance through local government service officers.
No. Historically, commuting accident cases reported by organizations have never been included in loss frequency, total injury index, or other related statistical calculations. This remains unchanged after reinstating commuting accident reporting.
No. Commuting accident reporting is not cross-checked with Labor Insurance benefit data. Therefore, organizations will not be reminded or penalized by the Labor Inspection Agency if such cases are not reported. (Reason for reinstatement same as above — to enhance case tracking and early assistance through local government occupational injury service officers.)
It refers to serious traffic violations as defined in Article 17 of the Guidelines for the Review of Occupational Injury and Disease, including drunk driving, running red lights, failure to follow traffic signals, speeding, reckless driving, zigzag driving, or driving without a license.
Yes.Please submit the report based on available information and leave the “□ Violation of Traffic Regulations” box unchecked. The local government occupational injury service officer will later contact the worker or their family to verify details.
Yes.For commuting accidents that occurred on or after October 1, 2025 (R.O.C. Year 114), if the case was not reported during that month, the organization must submit a supplemental report once confirmed as a commuting accident.
Reporting resumes from November 1, 2025 (R.O.C. Year 114) and applies to commuting accident cases occurring on or after October 1, 2025. There is no need to supplement commuting accident cases that occurred before September 30, 2025.
Yes. The Occupational Safety and Health Administration (OSHA) will publish the revised occupational injury content and statistical updates in the Executive Yuan Gazette Online, and the reinstatement of commuting accident reporting will be announced on the Smart Cloud system website.
No, they are not required to report such cases
Reports for the previous month must be submitted by the 10th of each month. If corrections or additional data are needed, organizations may edit the corresponding month's report and resubmit it to the Labor Inspection Agency for review.
This case is classified as Temporary Total Disability (TTD). Lost workdays are calculated excluding the day of injury and the day of return to work, but including intervening days (such as weekends, holidays, or shutdown days), as well as any additional full days of incapacity after returning to work. For this case: • Reporting month: May (based on date of injury). • Lost workdays: 2 days (May 12 and June 20). The two half-days (June 25–26) are not counted as they do not constitute full days of incapacity.
This case is also classified as Temporary Total Disability (TTD). Because there were no full days of incapacity between the day of injury (May 11) and return to work (May 12), no report is required, and subsequent partial leave days are not included in the calculation.
Since August 1, 1987, mine safety inspections have remained under the supervision of the Central Geological Survey and Mining Administration Center, Ministry of Economic Affairs (formerly the Bureau of Mines under the Taiwan Provincial Government's Department of Construction).
Yes, if the worker remains insured under Taiwan's Labor Insurance program, occupational injuries that occur abroad should be included in the monthly occupational injury report for the organization.However, commuting accidents abroad are not classified as occupational injuries under the Occupational Safety and Health Act, so reporting is not required.
Please contact your Labor Inspection Agency to verify the status of your submission.
Log in to the Smart Cloud system, go to Occupational Injury Statistics Reporting > (IR-02) Labor Insurance Benefit Cross-Check List, select the benefit period, and click Search.Unreported cases will appear in the list — please complete the report for the corresponding month and submit it for review.
• If the accident occurs within the employer's premises (such as internal roads, parking areas, etc.), the location is considered a workplace under Article 2 of the Occupational Safety and Health Act, and the case must be reported as an occupational injury in the system, with the type “Non-Commuting Traffic Accident.” • If the accident occurs on public roads or areas not managed by the employer, it is considered a commuting accident, and reporting is not required. If there is any ambiguity regarding classification, please consult your local Labor Inspection Agency for confirmation.
Please check whether the worker used the ARC number or National ID number when applying for Labor Insurance benefits, and enter the same information to prevent mismatches during Labor Insurance benefit cross-checking.
After filling out the occupational injury report form, click Save > Submit for Review. Then, in your browser's address bar, enable pop-ups (set to “Always allow”), and resubmit. The receipt window will appear for printing.
1. Register for a Smart Cloud account. 2. Wait for review and approval by the Labor Inspection Agency. 3. Use (IM-01) Monthly Report Submission to complete the missing reports. 4. Submit reports month by month, starting from January of the same year.
The Copy function is disabled for months that already have existing occupational injury monthly report data.
Log in to the Smart Cloud system, go to Basic Information Management > (BM-02) Organization Maintenance > + Organization Change, select the organization, modify the jurisdiction, and submit for review. Once approved, the change will take effect. Reminder: Jurisdiction is determined based on the registered address.
When the injured worker is a foreign national, please ensure correct ID input to avoid discrepancies during Labor Insurance benefit cross-checking: 1. In the National ID / ARC Number field, enter the ARC number. 2. In the Second ID Number field, enter the passport number.
Because there may be multiple reporting periods, please select a different benefit period in the cross-check query and check again. After confirming, complete any missing reports accordingly.
Yes. Headcount should be included, but working days and working hours are excluded from calculations.
1. Self-isolation without infection is not considered an occupational injury — no reporting required. 2. Confirmed cases not acquired through work are not considered occupational injuries — no reporting required. 3. Confirmed cases due to work-related exposure are considered occupational injuries — please report under Temporary Total Disability (COVID-19).
No. The system does not accept decimal values. Please enter whole numbers only.
Organizations with 50 or more employees are required to submit occupational injury statistics reports. If an organization has fewer than 50 employees but has been notified by the Labor Inspection Agency to report, it is still required to submit occupational injury data.
Reports are submitted according to the correspondence address.
Please return to the month in which the original case was reported, click Edit, update the total number of lost workdays to include the cross-month period, and resubmit for review. For example: If the injury was reported in February and the worker is still unable to return to work in April, update the total lost days in the February report and resubmit for review.
Log in to the Smart Cloud system, then go to Occupational Injury Statistics Reporting Management > (IM-08) Jurisdiction Contact Numbers.
The system defaults to 22 working days and 8 hours per day for calculation assistance.These fields are provided only as a reference — organizations may input their actual total working days and hours, and are not required to use the system's automatic calculation.
The “Type” field indicates the worker's employment status: • 0 = Employed worker • 1 = Non-employee
Log in to the Smart Cloud system, go to Occupational Injury Statistics Reporting Management > (IM-02) Monthly Report Review, and enter the reporting period to search for submitted cases.
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The Occupational safety and health adiministraiton, ministry of labor has newly established the "Smart Cloud for Safety and Health Resume" system, integrating the old databases such as the "Occupational Safety and Health Management Unit and Personnel Setup Reporting System" and "Occupational Hazard Statistics Online Reporting System"
If the branch offices or plants share the same Unified Business No., the authorization form does not need to be filled out.
Accounts cannot be deleted, only deactivated. Once an account is deactivated, it cannot be reactivated, and it will still appear in the system as a deactivated record.
If the worker has a Citizen Digital Certificate, please log in and use the Account Upgrade function to complete authentication. After successful verification, you can view the worker's training history and related OSH certificates on the Digital Learning Platform.
Please enter an existing account that is already registered in the Smart Cloud system. Administrator privileges will be enabled for that account; do not create a new account.
1. The system imports Labor Insurance benefit claim data from the Bureau of Labor Insurance. 2. Data is imported twice a year: o In the first half of the year, data from July to December of the previous year is imported. o In the second half of the year, data from January to June of the current year is imported. 3. The cross-check function identifies cases where workers have applied for Labor Insurance benefits due to occupational injuries but the organization has not submitted the monthly occupational injury report.
1. The organization was not assigned to the jurisdiction using the “Set Jurisdiction” function. 2. Incorrect settings for the year or other fields when printing. 3. The organization has already submitted its monthly occupational injury statistics report in the Smart Cloud system.
Because new organizations may not yet be registered in the Smart Cloud system, there are no contact email addresses available; therefore, the system does not provide an email reminder function.