Occupational Safety and Health Administration of the Ministry of Labor

Safety and Health Resume Intelligent Cloud

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Please check your spam or junk mail folder. If the email is not there, contact customer service for assistance. Reminder: If you are using a company email address, delivery may be delayed or blocked by the organization's mail system.
Currently, all applications are reviewed through the system. Please upload the required supporting documents when submitting the application for review.
After the organization submits the registration through the system, it will be reviewed by the labor inspection agency in its jurisdiction. To check the review progress, please contact the respective inspection agency.
Go to the Smart Cloud website: https://isafe.osha.gov.tw/. On the login page under “Organization Login”, click “Find Account Using Labor Insurance No.”, enter your Labor Insurance No. and verification code, then click Login to retrieve your account information.
Please send the following information to our customer service email address. (isafe_osha@tradevan.com.tw) (1)Company Registration Certificate / Change of Registration Form (please attach the file): (2)Unified Business No.
Yes, the system already has the registration details for this public institution, so there is no need to register again. You may contact customer service for assistance in verifying the account, as well as for account recovery and password changes.
After logging in to the Smart Cloud system, go to Basic Data Management > (BM-02) Organization Maintenance > Details, then click Industry Classification to open the Directorate-General of Budget, Accounting and Statistics (DGBAS) website for reference. DGBAS website: https://www.stat.gov.tw/standardindustrialclassification.aspx?n=3144&sms=0&rid=11
A single Unified Business No. may correspond to multiple Labor Insurance Nos. For example, a company with several plants may have more than one Labor Insurance No.
1. If you already have administrator privileges: Log in using an administrator account, then go to (BM-11) Organization Merge > Add Merge / Non-merge Group > Select Organization Data > Preview Merge Result > Save to bring in the reporting file number. 2. If you do not have administrator privileges: Please apply for administrator access first, then perform this action after the access is granted.
Please contact your local labor inspection agency for verification.
Previously, the labor insurance number was 8 digits, but later, in order to add English codes for classification, it became 9 digits.
During the review period, the system will still use the old data. Once the review is approved, the new data will be applied automatically. Reminder: After approval, if a case is returned for revision, the system will prompt whether to use the new data when editing.
You may upload the Withholding Unit Establishment (or Change) Registration Application Form instead, or provide an official document showing the Unified Business No. with both company stamps.
Log in to the Smart Cloud system and go to Basic Data Management > (BM-02) Organization Maintenance > + Add Organization. Fill in all required fields and submit for review. Once approved, the new organization will be added.
Prepare the registration certificate and log in to the Smart Cloud system. Go to Basic Data Management > (BM-02) Organization Maintenance > + Organization Modification, select the organization, and choose Closed/Suspended in the organization status field. Submit for review and wait for approval. Note: Before closure, please send the relevant closure documents to your local labor inspection agency for recordkeeping.
Log in to the Smart Cloud system and go to Basic Data Management > (BM-02) Organization Maintenance > + Organization Modification, select the organization, update the Unified Business No., attach the new company registration certificate, and submit for approval.
1. If the organization's account does not have administrator privileges, please apply for administrator access first. 2. Once approved, log in using the administrator account and go to (BM-05) Organization Account Self-Management, then click + Add New to create a new account.
The review of changes is the responsibility of each labor inspection agency. You can directly contact the respective labor inspection agency to confirm the review progress.
After logging in to the Smart Cloud system, go to Organization Information Management > (BM-08) Change Password. After updating your password, click Save. Note: Passwords must be 8–16 characters long and include at least one letter and one number; other characters may be used freely.
If the information on the person in charge or deputy of the business entity has changed, go to Basic Data Management > (BM-02) in the system to update it. After the Labor Inspection Office has completed its review, the updated information will be automatically carried over to subsequent filings.
1. If you already have administrator privileges: Log in with your administrator account and add the branch under (BM-02) Organization Maintenance. 2. If you do not have administrator privileges: Please contact the customer service center to apply for an administrator account. After approval, log in with the administrator account to proceed.
Log in to the system and go to Basic Data Management > (BM-09) Organization Occupational Injury Reporting Month Adjustment. Adjust the start and end months of the inspection period. Reports outside this range will not be included in the monthly follow-up reminders.
The reporting list is for viewing previous report records and statuses only. These historical records cannot be deleted.
If there is no construction site number, please contact your local labor inspection agency for assistance.
Please upload either an employment certificate or insurance proof (only one is required), stamped with the company's official seals.
The principle is to focus on the contract amount. If there are any questions, please contact the relevant labor inspection agency directly.
Review of submitted reports by the labor inspection agency takes time. If the status remains unchanged for an extended period, please contact your local labor inspection agency to confirm the progress.
Please verify the site owner's information and enter it in the corresponding fields.
Please enter the construction site file number directly in the corresponding field.
If the number of workers at the construction site is less than 30, there is no need to report it in the system.
The jurisdiction is automatically filled in based on the organization's basic information. Please go to (BM-02) Organization Maintenance, select the organization, edit the jurisdiction in its basic information, and resubmit for review. Once the review is approved, resubmit the report with the updated information.
When the user clicks Add New to create a report or selects Change Report, the system will generate a new serial number after the information is successfully saved.
Report notifications are sent based on the contact information entered in the report, not the contact person listed in the organization's basic information. If the contact information in the submitted report is incorrect, it cannot be modified after saving. Please correct the contact information in your next report submission.
This will not affect the rights and interests of current employees of public institutions. Alternatively, they can contact the local labor inspection agency for assistance.
Organizations with 30 or more employees are required to report OSH personnel. Reporting is not required for organizations with fewer than 30 employees.
No. OSH personnel cannot be reported for more than one worksite simultaneously.
1. If the review status is Pending Review, click Withdraw in the case function column, then click Withdraw > Confirm at the bottom of the report page. You can then click Edit to modify the report. 2. If the review status is Under Review, please contact your Labor Inspection Agency to request that the reviewer return the case. Once returned, you may click Edit to make corrections.
Please contact your local Labor Inspection Agency for confirmation.
Enter the date when the OSH personnel officially began this position at the organization.
The system currently does not have a dedicated upload field for management performance attachments. Please combine all related documents into one scanned file and upload it in the general attachment area.
The management performance column is limited only to Category 1 business entities, or those whose headquarters have implemented the occupational safety and health management system and relevant management systems prescribed in Article 12-2 of the Regulations of Occupational Safety and Health Management, and have been reviewed and approved by the central competent authority.
The system automatically updates the report status to “Contract Ended” based on the contract end date entered in the report. If no contract end date was entered, the status will not change automatically. (For older cases without a contract end date preventing closure, please contact customer service.)
Yes. According to Article 8, Paragraph 1 of the Regulations on Occupational Safety and Health Management, the agency period shall not exceed three months; if it exceeds three months, the public institution shall appoint a separate occupational safety and health personnel and shall not continue to use the agency method. If the number of employees reaches 30 or more, it shall also report to the local labor inspection agency for record-keeping in accordance with Article 86.
If the Change Type is selected as “Still Employed,” the personnel will continue to appear on the report form. If the individual has left the position, select “Left Position” when submitting the personnel change report to remove them from the report form.
No paper submission is required. Reminder: If a replacement occupational health and safety management personnel is subsequently appointed, please submit the case for review again after making a change of registration in the (FM-01) unit and personnel setup and filing.
In compliance with the amended provisions of Article 87 of the Regulations of Occupational Safety and Health Management, an online reporting method for record will be fully adopted. Online reporting reduces paper form filling and mailing operations, allows for data inquiries and updates at any time, and helps lower administrative burdens. Simultaneously, it enhances reporting efficiency and the convenience of data management.
"Persons engaged in labor under the direction or supervision of the person responsible for the workplace" refers to the provisions of Article 2, Paragraph 2 of the Enforcement Rules of the Occupational Safety and Health Act. This means individuals who do not have an employment relationship with the business entity but engage in labor at its workplace, or those who engage in labor for the purpose of learning skills or receiving occupational training, such as dispatched workers, technical students, students in cooperative education classes, and other personnel of a similar nature. If a business entity enters into a contract to commission an external vendor to provide services such as "equipment repair," "catering services," "cleaning," and "security," and such personnel are not directed or supervised by the person responsible for the workplace of the business entity, they do not need to be included in the employee count. Conversely, they must be included.
Yes. If there are any changes to the roster of the Occupational Safety and Health Committee members or the information of occupational safety and health personnel, the reporting (filing) process must be completed again to ensure that the reported data is consistent with the actual setup status. In other words, as long as relevant personnel data changes, it must be reported again.
No special marking is required. Medical and nursing personnel or other relevant personnel engaged in labor health services can be filled in based on their identity as members of the Occupational Safety and Health Committee, without the need for additional annotations in the roster or filling in a specific column.
"Current Position" refers to the original status within the company's organizational structure; "Assigned Work" refers to the original work within the company's organizational structure.
The number of contractor employees refers to the total number of employees hired by contractors and subcontractors who are working at the same workplace during the same period.
Thirty days before the deadline for reporting occupational safety and health personnel, the system will issue a reminder to the relevant organization to confirm the current employment and performance status of the reported personnel. This reminder primarily provides a mechanism for organizations to conduct self-checks and does not mandate that confirmation or related procedures be completed within a specific timeframe after receiving the system reminder. However, to ensure the accuracy of the reported information, it is still recommended that organizations periodically confirm the employment and performance status of occupational safety and health personnel, and if there are any changes, they should be reported in accordance with relevant regulations.
Starting from July 1, 2026 (July 1, 2026), the Occupational Safety and Health Committee shall, in accordance with the law, register and submit the committee's roster for record-keeping through the "Safety and Health Record Smart Cloud" system.
Regulations stipulate that public institutions should appoint occupational safety and health management personnel. If a staff member leaves without a replacement, it constitutes a violation of the law (Article 8, Paragraph 2 of the "Occupational Safety and Health Management Measures"). The "replacement upon departure" system is a user-friendly design to prevent duplicate reporting to the new public institution after a staff member leaves. If you have any other questions, it is recommended that you call the labor inspection unit in your company's jurisdiction to confirm.
Yes. Occupational safety and health personnel must possess the relevant qualifications stipulated by law in accordance with their positions in order to be qualified. Therefore, when adding new full-time occupational safety and health personnel, it should be confirmed that the personnel possess the necessary qualifications or certifications before they can assume occupational safety and health management-related positions.
No. According to Article 8 of the "Regulations on the Administration of Occupational Safety and Health," when occupational safety and health personnel are unable to perform their duties for any reason, the employer should appoint an appropriate substitute. However, "resignation" does not fall under the category of substitutes as defined in this article. Therefore, when occupational safety and health personnel resign, they cannot be replaced by substitutes; alternative occupational safety and health personnel should be appointed in accordance with these regulations.
If the increase in the number of employees exceeds the legally prescribed threshold for the number of employees, occupational safety and health management personnel should be added and the change should be reported in accordance with regulations; if the increase does not exceed the threshold, no change is required.
Not necessarily. Whether an occupational safety and health committee is required depends on the type of business and the number of employees. According to Article 10 of the *Occupational Safety and Health Management Regulations*, businesses subject to Article 2-1 and Article 6, Paragraph 2 should establish an occupational safety and health committee, with the following main conditions: Category I businesses: 100 or more employees. Category II businesses: 300 or more employees. |Headquarters of Category I or II businesses: 500 or more employees. Headquarters of Category III businesses: 3,000 or more employees. Therefore, "100 or more employees" is not always the sole criterion; the need for an occupational safety and health committee must be determined based on the risk level of the business or its head office.
Log in to the system and go to Occupational Safety and Health Management Setup Statistics > (FR-02) OSH Personnel Query, enter the personnel's ID number, and the system will display whether duplicate reporting exists.
After logging into the system, click on Occupational Safety and Health Management Settings Statistics > (FR-01) Unit and Personnel Settings Inquiry > Inquire about the reported cases to be printed > Select Details, and the function to print the report will be available.
Log in to the system, go to Occupational Safety and Health Management Setup > (FM-06) Unit and Personnel Setup Review, click Transfer Out, then select the correct Labor Inspection Agency and click Save.
The revised reporting fields include: 1. Type of Accident: For commuting accidents (codes 21, 22, 23, and 29), an additional checkbox is added — “□ Violation of traffic regulations.” 2. Hospitalization Status: If “Yes” is selected, additional options are provided — “◎ Discharged” or “◎ Currently Hospitalized.” When selecting “◎ Currently Hospitalized,” please specify the city/county, district, and hospital name. 3. New Contact Phone Number: Added for local government case officers to contact the injured worker or their family. 4. Accident Location: A dropdown menu is provided for selecting the city/county where the occupational injury occurred, allowing case assignment to the appropriate local government service officer.
According to Article 27 of the Labor Occupational Accident Insurance and Protection Act and the Guidelines for the Review of Occupational Injury and Disease under the Labor Occupational Accident Insurance, commuting accidents are recognized as occupational injuries. Based on data from the Bureau of Labor Insurance (BLI), there are nearly 20,000 cases of commuting accidents each year that receive benefit payments. To strengthen early intervention and assist workers in returning to work, the government reinstated reporting for commuting accidents. Once such cases are reported, local government occupational injury service officers will provide appropriate support to affected workers.
To effectively track and assist workers with occupational injuries, each local government has assigned occupational injury service officers to provide nearby assistance, including: legal consultation, financial aid referral, labor–management dispute mediation, psychological counseling, return-to-work rehabilitation, and vocational reconstruction. They may also help workers apply for local government occupational injury condolence payments (specific rules vary by region).
No, there are no penalties. However, reporting has been reinstated under Article 27 of the Labor Occupational Accident Insurance and Protection Act, which defines commuting accidents as occupational injuries. With nearly 20,000 commuting cases compensated annually by the BLI, the government aims to better identify such cases early and provide timely assistance through local government service officers.
No. Historically, commuting accident cases reported by organizations have never been included in loss frequency, total injury index, or other related statistical calculations. This remains unchanged after reinstating commuting accident reporting.
No. Commuting accident reporting is not cross-checked with Labor Insurance benefit data. Therefore, organizations will not be reminded or penalized by the Labor Inspection Agency if such cases are not reported. (Reason for reinstatement same as above — to enhance case tracking and early assistance through local government occupational injury service officers.)
It refers to serious traffic violations as defined in Article 17 of the Guidelines for the Review of Occupational Injury and Disease, including drunk driving, running red lights, failure to follow traffic signals, speeding, reckless driving, zigzag driving, or driving without a license.
Yes.Please submit the report based on available information and leave the “□ Violation of Traffic Regulations” box unchecked. The local government occupational injury service officer will later contact the worker or their family to verify details.
Yes.For commuting accidents that occurred on or after October 1, 2025 (R.O.C. Year 114), if the case was not reported during that month, the organization must submit a supplemental report once confirmed as a commuting accident.
Reporting resumes from November 1, 2025 (R.O.C. Year 114) and applies to commuting accident cases occurring on or after October 1, 2025. There is no need to supplement commuting accident cases that occurred before September 30, 2025.
No, they are not required to report such cases
Reports for the previous month must be submitted by the 10th of each month. If corrections or additional data are needed, organizations may edit the corresponding month's report and resubmit it to the Labor Inspection Agency for review.
This case is classified as Temporary Total Disability (TTD). Lost workdays are calculated excluding the day of injury and the day of return to work, but including intervening days (such as weekends, holidays, or shutdown days), as well as any additional full days of incapacity after returning to work. For this case: • Reporting month: May (based on date of injury). • Lost workdays: 2 days (May 12 and June 20). The two half-days (June 25–26) are not counted as they do not constitute full days of incapacity.
This case is also classified as Temporary Total Disability (TTD). Because there were no full days of incapacity between the day of injury (May 11) and return to work (May 12), no report is required, and subsequent partial leave days are not included in the calculation.
The system automatically generates an occupational injury file number for the public institution upon registration.
Since August 1, 1987, mine safety inspections have remained under the supervision of the Central Geological Survey and Mining Administration Center, Ministry of Economic Affairs (formerly the Bureau of Mines under the Taiwan Provincial Government's Department of Construction).
Yes, if the worker remains insured under Taiwan's Labor Insurance program, occupational injuries that occur abroad should be included in the monthly occupational injury report for the organization.However, commuting accidents abroad are not classified as occupational injuries under the Occupational Safety and Health Act, so reporting is not required.
Please contact your Labor Inspection Agency to verify the status of your submission.
Log in to the Smart Cloud system, go to Occupational Injury Statistics Reporting > (IR-02) Labor Insurance Benefit Cross-Check List, select the benefit period, and click Search.Unreported cases will appear in the list — please complete the report for the corresponding month and submit it for review.
• If the accident occurs within the employer's premises (such as internal roads, parking areas, etc.), the location is considered a workplace under Article 2 of the Occupational Safety and Health Act, and the case must be reported as an occupational injury in the system, with the type “Non-Commuting Traffic Accident.” • If the accident occurs on public roads or areas not managed by the employer, it is considered a commuting accident, and reporting is not required. If there is any ambiguity regarding classification, please consult your local Labor Inspection Agency for confirmation.
Please check whether the worker used the ARC number or National ID number when applying for Labor Insurance benefits, and enter the same information to prevent mismatches during Labor Insurance benefit cross-checking.
After filling out the occupational injury report form, click Save > Submit for Review. Then, in your browser's address bar, enable pop-ups (set to “Always allow”), and resubmit. The receipt window will appear for printing.
1. Register for a Smart Cloud account. 2. Wait for review and approval by the Labor Inspection Agency. 3. Use (IM-01) Monthly Report Submission to complete the missing reports. 4. Submit reports month by month, starting from January of the same year.
The Copy function is disabled for months that already have existing occupational injury monthly report data.
Log in to the Smart Cloud system, go to Basic Information Management > (BM-02) Organization Maintenance > + Organization Change, select the organization, modify the jurisdiction, and submit for review. Once approved, the change will take effect. Reminder: Jurisdiction is determined based on the registered address.
When the injured worker is a foreign national, please ensure correct ID input to avoid discrepancies during Labor Insurance benefit cross-checking: 1. In the National ID / ARC Number field, enter the ARC number. 2. In the Second ID Number field, enter the passport number.
Because there may be multiple reporting periods, please select a different benefit period in the cross-check query and check again. After confirming, complete any missing reports accordingly.
No. Occupational accidents are only counted if the number of lost days is one day or more.
Organizations with 30 or more employees are required to submit occupational injury statistics reports. If an organization has fewer than 30 employees but has been notified by the Labor Inspection Agency to report, it is still required to submit occupational injury data.
Reports are submitted according to the correspondence address.
Please return to the month in which the original case was reported, click Edit, update the total number of lost workdays to include the cross-month period, and resubmit for review. For example: If the injury was reported in February and the worker is still unable to return to work in April, update the total lost days in the February report and resubmit for review.
Log in to the Smart Cloud system, then go to Occupational Injury Statistics Reporting Management > (IM-08) Jurisdiction Contact Numbers.
The system defaults to 22 working days and 8 hours per day for calculation assistance.These fields are provided only as a reference — organizations may input their actual total working days and hours, and are not required to use the system's automatic calculation.
Please calculate based on the actual number of employees, working days, and working hours for that month. The calculation principle is as follows: The number of employees should be filled in according to the total number of employees for that month; the number of working days and working hours should be calculated separately for each employee's actual working period for that month and then summed together.
Since it will take effect on July 1, 2026, the reporting month will start from July.
Yes. If any occupational injury monthly report data is missing or has not been completed, it can be supplemented or submitted through the system. Currently, there is no deadline for supplementary submissions. However, it is still recommended that public institutions complete their monthly reports by the 10th of each month as required to avoid omissions.
Yes, reporting is still required. If a company has previously reached the required number of employees to report and started reporting, it must continue to report even if its workforce subsequently falls below that level; reporting will not cease simply because the number of employees has decreased.
No! Regardless of whether an occupational accident occurred that month, the monthly occupational accident report must be submitted through the system and must be completed before the 10th of each month.
Reporting is required. If the accident occurred during your commute, you do not need to wait for the Labor Insurance Bureau's determination and official document before reporting; you can report it in the system in the month the accident occurred. If you subsequently receive the Labor Insurance Bureau's determination document, or if you need to supplement or correct the report information, you can still submit a supplementary report in the system. There is no need to postpone the report for that month due to waiting for the Labor Insurance Bureau's determination.
This reporting requirement is not limited to occupational accidents recognized by the Labor Bureau. This reporting is for occupational accidents occurring in the workplace (disability days of one day or more). Therefore, any occupational accident occurring in the workplace must be reported as required, not just those already submitted to or recognized by the Labor Bureau. In other words, whether or not reporting is required depends primarily on whether the accident constitutes an occupational accident occurring in the workplace, not solely on whether the Labor Bureau has recognized it.
The determination of occupational injury reports depends on whether each branch office is a regional public institution and its number of employees: If all branch offices are regional public institutions and have more than 30 employees, each branch office should submit its own monthly occupational injury report. If none of the branch offices are regional public institutions, the head office will submit the monthly occupational injury report. Therefore, not all branch offices are required to submit reports by the head office; the determination should be based on whether the branch office is a regional public institution.
Yes. If you are injured in a traffic accident on your way to or from work, or if you are injured at work and are unable to work normally the following day and take leave for more than one day, you can select "Temporary Total Disability" under "Type of Disability Injury" in the occupational injury monthly report. In other words, if you are unable to work due to an injury and take leave for more than one day the following day, you can report it as "Temporary Total Disability".
"Other workers who are not employed" refers to personnel who have no employment relationship with the business entity but actually perform work and are subject to the direction or supervision of that business entity. Therefore, the contractor's workers should be included in this column for calculation based on whether they are subject to the direction or supervision of the business entity.
Since schools fall under the education service industry and are subject to the Occupational Safety and Health Law, all personnel, regardless of whether they participate in public insurance or labor insurance, should be included in the calculation of the number of applicants.
The “Type” field indicates the worker's employment status: • 0 = Employed worker • 1 = Non-employee
Log in to the Smart Cloud system, go to Occupational Injury Statistics Reporting Management > (IM-02) Monthly Report Review, and enter the reporting period to search for submitted cases.
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If the branch offices or plants share the same Unified Business No., the authorization form does not need to be filled out.
Accounts cannot be deleted, only deactivated. Once an account is deactivated, it cannot be reactivated, and it will still appear in the system as a deactivated record.
If the worker has a Citizen Digital Certificate, please log in and use the Account Upgrade function to complete authentication. After successful verification, you can view the worker's training history and related OSH certificates on the Digital Learning Platform.
Please enter an existing account that is already registered in the Smart Cloud system. Administrator privileges will be enabled for that account; do not create a new account.
1. The system imports Labor Insurance benefit claim data from the Bureau of Labor Insurance. 2. Data is imported twice a year: o In the first half of the year, data from July to December of the previous year is imported. o In the second half of the year, data from January to June of the current year is imported. 3. The cross-check function identifies cases where workers have applied for Labor Insurance benefits due to occupational injuries but the organization has not submitted the monthly occupational injury report.
Senior management executives of a business entity, such as general managers, deputy general managers, and plant directors, may serve as the chairperson of the occupational safety and health committee if they are authorized to actually manage the enterprise. In addition, the organizational chart of the business entity can be used to substantiate that such an executive is the actual person in charge of managing the business entity.
The system's application process is divided into two parts: "Occupational Safety and Health Unit and Personnel Setup" and "Monthly Occupational Accident Statistics Report." If only one function is displayed, it indicates a permission issue, and you can contact the system's customer service for assistance.
The regulations do not mandate that occupational health and safety management personnel be responsible for the reporting; the reporting personnel can be assigned according to the company's internal job responsibilities.